Request a Demo
Ziva Health›AI Agents
Ziva AI Agents

Know who needs attention.
Let Ziva handle the follow-through.

Ziva's agents keep track of changing patient information and work out who needs attention and why. They carry out the routine follow-up and bring your care team in when human judgment is needed.

Request a demoExplore Ziva Agents →
This morning · care team view
Maria L.
Discharged Tuesday · hasn't picked up new medication
High priority
Robert K.
Systolic BP ~160 for 9 days · baseline ~130
Needs review
Anita S.
Repeat BP requested · day 2 of 3
Observation
214 others
Changes reviewed, nothing needs the team
No action
Care Agent · follow-through
Six check-ins finished overnight and one referral appointment confirmed. Maria*'s pharmacy needs prior authorization, so that's been sent to your care coordinator.
*Stories are inspired by real patient experiences and health patterns observed in care. Names, images, quotes, and certain details have been changed or combined to protect privacy. Individual experiences and outcomes may vary.
The problem

Care teams don't need more alerts.
They need fewer things to chase.

Every day, someone reviews incoming readings, calls recently discharged patients, chases referrals, re-requests missing measurements and confirms that new prescriptions were filled. Most of that effort goes into finding out whether anything is actually wrong.

Much of healthcare AI today documents care that has already happened. Ziva focuses on the work that needs to happen next.

The daily chase
Today
With Ziva
Review incoming readings
Staff scan every result
Only meaningful changes surface
Post-discharge calls
A nurse calls each patient
Ziva checks in; exceptions come to staff
Referral status
Phone tag with patient & office
Ziva follows up until the loop closes
Missing measurements
Manual reminders
Ziva requests, reminds, collects
New prescriptions
Problems found weeks later
Ziva asks early and flags barriers
How they work together

From signal to follow-through.

Continuous Intelligence decides whether something matters. When it needs more information or something has to be done, the Care Agent takes over. Whatever the Care Agent learns goes back to Continuous Intelligence, and the loop continues until the issue is resolved or handed to a person.

Health event / data
A new reading, a lab, a symptom, a missed measurement or a hospital event.
VitalsRPMLabsWearablesSymptomsPatient-reportedHospital / ED events
→
Continuous Intelligence
"Does this matter?"
Checks the change against clinical, organizational and patient-specific thresholds, the patient's personal baseline, longitudinal trends and recent context.
→More context or action needed
←New information
Care Agent
"Let's handle the follow-through."
CALLTEXTASKREMINDCOLLECTFOLLOW
Repeat readings, symptom check-ins, medication questions, appointment confirmations.
↓Every change gets a clear state
High priority

Human attention may be needed now.

Needs review

A meaningful change that deserves review, though it may not be urgent.

Clinical observation

Ziva keeps watching, gathers more information and suppresses repeat alerts.

No action

Logged. No one is interrupted.

↓
↺
Human care team, only when neededWith the reason, the context and a suggested next step.
Ziva keeps goingObservation continues, follow-up runs, and the patient is re-checked automatically.
Ziva doesn't just alert. Ziva follows through.

An alert shouldn't just become another task for a nurse. Ziva handles the routine follow-up itself and brings people in when judgment or intervention is needed.

One patient, end to end

Maria* goes home from the hospital.
Ziva picks up from there.

A transition of care involves a lot of routine calls. Ziva makes them, and brings in a person only for the call that matters.

Text check-ins & document summaries · liveVoice calls · hospital event feeds · coming soon
Tue 4pm
EventMercy Hospital discharges Maria* after a heart failure admission
Tue 4pm
IntelligenceZiva recognizes the event and starts the clinic's transition workflow
Day 1
Care AgentIsabella checks in on behalf of the care team
"Were you able to pick up your new medications?" → "Not yet. The pharmacy said it needs approval."
Day 1
IntelligenceNeeds review
A new heart failure medication that hasn't been started is a meaningful gap, so it goes to the care coordinator with the context.
Day 2
Care AgentApproval in · Isabella reminds Maria to pick it up
"Your new medication is ready at the pharmacy. Can you pick it up today?" → "Yes, this afternoon."
Day 3
Care AgentFollows up: medication started, visit confirmed
Every step written to Maria’s record. One staff touch: the coordinator’s prior auth.
Day 30 →
Care AgentHanded off to ongoing care
Check-ins continue every month, with no end date. Observation and escalation are there if anything changes.

*Stories are inspired by real patient experiences and health patterns observed in care. Names, images, quotes, and certain details have been changed or combined to protect privacy. Individual experiences and outcomes may vary.

Beyond day 30

Day 30 isn’t the finish line.
The Care Agent keeps going.

When the transition window closes, the patient moves into ongoing care. The same agent keeps following up, checks in during Clinical Observation Mode, updates the record, messages providers and brings in Continuous Intelligence alerts when something escalates.

Day 0–30 · TransitionIntensive, protocol-driven
Month 2 onward · Ongoing care, no end dateSteady check-ins, and it steps up when something changes
See the scenarios step by step →

*Stories are inspired by real patient experiences and health patterns observed in care. Names, images, quotes, and certain details have been changed or combined to protect privacy. Individual experiences and outcomes may vary.

Where the agents run

Intelligence that can live
where care already happens.

Today, Ziva's agents run inside the Ziva platform. Over time, Continuous Intelligence is designed to work on top of the systems organizations already use: their system provides the patient information, and Ziva returns structured, prioritized intelligence.

Within Ziva
Available today
Ziva patient appPatients & members
IsabellaMessaging & engagement
ZivaDocProProvider platform
Continuous IntelligenceAgent 01
Care AgentAgent 02

Some agent capabilities are rolling out in stages. See what's available below.

Inside existing environments
Deployment vision
EHRRPM platformDevice platformHealth systemCare managementVirtual care
→
ZivaContinuous Intelligence
→
High priorityNeeds reviewObservationNo action+ reasoning & next action

Planned delivery through APIs, integrations and MCP where appropriate. These partner integrations aren't available yet, and the list shows the types of systems we're designing for, not existing connections.

Built around human care

Ziva handles the routine.
Clinicians make the decisions.

Ziva supports your care team, not replaces it. Its agents bring in people when they're needed, and clinical judgment and clinical action stay with licensed humans.

Ziva handles
✓Watching incoming information and classifying each change
✓Routine outreach, reminders and check-ins
✓Collecting answers, readings and missing information
✓Documenting every step and its outcome
→Escalates with reason, context and a suggested step
Your care team decides
✓Clinical judgment and diagnosis
✓Medication and care plan changes
✓Thresholds, protocols and escalation rules
✓Any situation that needs a human
What's available

Available today, and what's next.

Live in Ziva
Personal baselines, thresholds & alertsLive
Clinical Observation ModeLive
Isabella text & in-app messagingLive
Document reading & summarizingLive
On the roadmap
Four-state intelligence classificationComing soon
Isabella voice callsComing soon
Configurable outreach protocolsComing soon
Hospital event (ADT) data partnersComing soon
API / MCP deployment into other platformsVision
Get started

Give your care team
fewer things to chase.

Ziva watches what changes, follows through on routine care tasks and surfaces what needs a person's attention.

Request a demoExplore Ziva Agents →